Been our vets for over 20 years. Fantastic vets. Very knowledgable. Will continue to use these. Best in chesterfield.
Unfortunately they ruined my dogs leg, they left a 10 cm hole in my dogs leg after 1.5cm superficial mass removal. Challenged & got defensive and accusatory towards me. I consulted the case elsewhere & it was down to human error but Chapel couldn't behave fair and admit their fault. Therefore I consider to take it further and comolain to RCVS. I'd not return.
In experienced staff, they make it as hard as possible to refer your pet to a better practice, two very bad experiences with them, the first telling me they do exactly same job as an orthepdic surgery when my dog broke his leg, they wanted to externally plate my dogs leg then when that failed amputate, made the decision to get my dog to dovecoats orthepidic Vets who went in internally and saved my dogs leg. The second experience my dog was very poorly not eating or drinking, clearly in pain. Tablets given to take with food knowing he wouldnt even eat, no other alternative to find out what was actually wrong with him, decided to go back to my original vets even though they are further away he is now on the mend after blood test and full examination and treatment. Even though I have moved areas I would rather travel further to get the best care. The place its self is filthy and unprofessional - no care for animals all they go on about is money - I dont know how their still trading
I have been using Chapel House Vets for approximately 3 years now, with my 2 cats. This was on recommendation of a friend who had used them for a number of years before that. In my time as a customer, I have found all staff to be excellent, both front of house and the vets themselves. Appointments are booked quickly and staff do their best to fit you in as quickly and conveniently as possible. Any questions are answered knowledgeably and courteously, no matter how innocuous or obvious they may be. The vets at Chapel House have never been less than excellent in all my dealings with them and have been fantastic in all dealings with the cats. I also like the fact that they are genuinely in it to look after the animals and if something is not necessary, they will say so, rather than taking your money as I have known previously elsewhere. Would definitely recommend.
You've treated my cat and me with the utmost respect. Minnie in particular helped me out at such a difficult time of having to put my Bengal boy to sleep. We have just picked his ashes up and was overwhelmed with how much effort was put into this and thank you once again for treating us so nicely and caring. I will recommend you to everyone. Prices were reasonable too.
Chapel House Veterinary Practice Ltd is a UK Veterinary Care based in Chesterfield, East Midlands. Chapel House Veterinary Practice Ltd is located at Hady Hill, Chesterfield S41 0DZ, UK.
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